Integration Specialist
Sales & Merchant Operations
Limassol, Cyprus
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
What you'll be doing
- Manage incoming integration requests from merchant partners
- Reach out to POS companies and facilitate integrations with Wolt
- Work with the integrations product team to discover merchant needs in various markets
- Communicate with local teams to understand an integrated venue’s consumer experience
- Propose various integration data flows based on use cases and partner’s challenges
- Help integrators with testing and best practices
- Plan and execute integration rollouts to existing and new retail venues on Wolt
- Handle our equipment storage and ensuring that is always on track
- Troubleshoot integration issues for testing and live venues
- Gauge impact from integrations and share reports with integrated retail partners
- Have the chance to work on other local Sales Support Team related projects
Our humble expectations
- Good communication skills
- Ability to work with several cross functional stakeholders
- Experience in managing communication with large enterprise IT and business teams is a plus
- Industry knowledge within eCommerce is a plus
- Solid understanding of APIs and API based integrations
- Experience working with internal IT tools such as ERPs or POS
- Project management skills to help merchants implement and manage integrations
- Basic coding experience is a plus
- Fluent in Greek & able to work in English
Additional information
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.