Retail Development Team Lead
Sales & Merchant Operations
Tbilisi, Georgia
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
- Driving and managing growth of our current partners by improving venue performance with strong analysis and high-level consultation.
- Managing the relationship and performance of the retail portfolio to ensure mutual value is created to both retail partners, courier partners, customers and Wolt.
- Using your analytical competencies to dissect merchant data and identify improvement areas.
- Testing how to work with retail partners at scale, evaluating results and building seamless processes to make sure you and your team structure your work efficiently and create results.
- Re-negotiating general terms and conditions of key partners.
- Ensuring the success of your team by setting targets, sparring, coaching, managing their efforts, and whatever else it takes.
- Ensuring the well-being of the team and creating a positive work environment that enables the team to develop.
- Evangelizing best practices and actively consulting your team.
- Recruiting new talented Retail Development Managers into your team.
- Facilitating a strong communications loop among all other functions at Wolt.
- Facilitating a strong communications loop alongside the Onboarding and Support Lead and Sales Lead.
Qualifications
- Experience - You have a solid track record as a Business Developer or as a Senior Account Manager.
- Analytical skills and good business flair - You have the ability to ‘think big’ as well as execute ‘on-the-fly’ via understanding the dynamics behind the business through your analysis of large data sets.
- Project management - You know how to manage internal as well as external stakeholders, and how to implement projects in a structured and logical method.
- Effective communication - Outstanding interpersonal and business skills. Able to quickly establish gravitas and credibility with a range of stakeholders.
- Good leadership skills or potential - You know how to motivate, coach, and educate team members to reach their full potential. Previous experience in managing a team is advantageous.
- Fluent in Georgian and English
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead