About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest growing companies interest you? If so, then we'd love to chat!
Role background
Wolt is a Finnish technology company and we’re best known for our food delivery platform. Today, we no longer only want to satisfy our customers’ hunger, but also to deliver a wide variety of products. We want to expand our platform to some cool retail shops, supermarkets, flowers, toys and other exciting products, all referred to as Retail.
As such, we now need a Retail Associate to support the onboarding and training of new retail partners. As a Retail Associate you will act as a key communicator between our retail partners and our own sales and operations team in order to ensure success.
What you'll be doing
- Onboarding retail venues onto Wolt's platform including menu building, coordinating photography and organizing training sessions.
- Creating offerings and ensuring retail partner selections on the platform are accurate.
- Handling retail support together with your fellow Wolters in the Support team.
- Proactively helping retail partners in various tasks to improve their performance.
- Helping out with retail marketing campaigns.
- Assisting the rest of the Retail team in any additional tasks related to working with retail partners.
Our humble expectations
- You have experience from a previous support, administration or account management role.
- You have excellent interpersonal skills with the ability to adapt tone to the situation and audience.
- You have experience from the retail industry is a plus.
- You are structured, service-minded and detail-oriented.
- You are a self-starter with a can do attitude.
- You have a driver's license.
- You are fluent in Croatian and English.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Please note that we do not accept applications coming in via email. Please submit your application via our job portal.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.