About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt has seen incredible growth in Albania since launching in 2024, and we’re on the lookout for a passionate Account Manager to join our team. In this role, you’ll play a pivotal part in nurturing relationships with our existing merchant partners (both retail and restaurant) and driving their success on our platform.
We’re looking for someone who excels in strategic thinking, has a knack for data analysis, and thrives in a fast-paced, collaborative environment. If you’re dynamic, results-driven, and excited to make a tangible impact, we want to hear from you!
What you’ll be doing:
- Partnering with the Head of Sales to manage and enhance relationships with merchant partners after they’ve been onboarded to Wolt.
- Proactively consulting with merchant partners, providing tailored advice on how to boost their visibility and success on Wolt.
- Driving revenue growth for merchant partners by enrolling them in marketing campaigns and other initiatives.
- Monitoring and improving data quality, documenting campaign results, and sharing insightful reports with partners.
- Leading venue optimization projects to enhance merchant performance and key metrics.
- Experience: 1–2 years in Sales, Account Management, or B2B client advisory roles is preferred.
- Languages: Fluency in both Albanian and English, with excellent communication skills in both.
- Analytical mindset: Strong problem-solving skills and a data-driven approach to decision-making.
- Persistence and drive: You thrive in a target-driven role, take ownership of your work, and aim for excellence.
- Interpersonal skills: You adapt your tone to different audiences, clearly communicating the value of campaigns and initiatives.
- Attention to detail: Accuracy and precision are second nature to you, especially when managing data and documentation.
- Time management: You excel in managing competing priorities in a dynamic, fast-paced environment.
- Tools proficiency: Experience with data tools like Tableau or Looker, and familiarity with Excel, is a plus.
- Driver’s License: A valid driver's license is required, as the role involves frequent client visits.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.