HR Operations Specialist
People & Talent
Zagreb, Croatia, Croatia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
HR Operations Specialist will have holistic ownership of our entire employee lifecycle at our Country office(s). The central focus will be to build on the core HR foundations that are already in place and take the HR service delivery for Wolt and Wolt Market to the next level.
Full employee lifecycle support, from onboarding to off-boarding and everything in between, especially the employee queries via our ticketing system.
Supporting the managers and teammates in the country / countries with all of their HR and people-related enquiries, policies, time-offs, benefits, compensation and other questions.
HR system updates (e.g. Workday, Quinyx etc.), and associated employee data quality management.
Maintaining employee and payroll data and ensuring that accurate monthly payroll input data is produced on time.
Supporting in the writing and maintenance of people policies, manager guides and training sessions for team leads, as well as maintaining the Confluence pages.
Drafting and advising on local benefits, HR legal and compensation related matters
Working closely with our local partners, e.g. payroll and legal, to ensure that HR operations in the respective functions are running smoothly and compliantly.
Driving a positive employee relations culture
Supporting and developing any other HR processes and practices in the country / countries in close partnership with the Regional People Partner.
Ensuring general HR compliance and managing employee relations cases.
Participating in different HR related projects (e.g. Quinix, ADP etc)
- Strong knowledge of the legal landscape and statutory requirements when it comes to employment legislation, payroll and statutory reporting and preferably also knowledge of collective bargaining agreements
Excellent communication and presentation skills
Strong leadership skills
Excellent organisational skills and attention to detail
Excellent time management skills
Analytical skills
Rational problem solving
Conflict Resolution - Negotiating and finding common ground
Digital literacy in general
Excellent English skills
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
Along with a competitive salary and benefits, you will also be eligible for our stock option plan.You will fit into a truly diverse team across 27 countries - what really matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity. Experience a company culture where we work on eye level, decisions are made quickly and knowledge sharing, as well as mentoring, is on our daily agenda.If you have any further questions about the position, you can turn to:
Paul Smith, Talent Acquisition Partner - paul.smith@external.wolt.com
Please note that we do not accept applications sent by mail. You should submit your application through our careers website!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We’re all about people experience
Our people mean the world to us.
We want everyone to have the best possible experience while working at Wolt – from their recruitment and onboarding right the way through the different stages of their career.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.
We’re all about people experience
Our people mean the world to us.
We want everyone to have the best possible experience while working at Wolt – from their recruitment and onboarding right the way through the different stages of their career.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
The delivery of (almost) everything
In 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.
We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.