Head of Retail
Sales & Merchant Operations
Stockholm, Sweden
Full-time
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is on an exciting journey to become the app for every moment. Beyond restaurants, we’ve built a fast-growing retail business covering groceries, pharmacies, pet, beauty, home, and much more. To continue this strong momentum, we’re now looking for an experienced and strategic Head of Retail to lead and scale this part of our business in Sweden.
What you’ll be doing
Reporting to the General Manager, this is a key leadership role and part of the Wolt Sweden Leadership Team. You’ll be responsible for defining and executing Wolt’s retail strategy across categories, driving sustainable growth, and ensuring our partners from national retail chains to local shops succeed on the platform. We are in the business of building a Shopping mall in your pocket.
You’ll lead the full retail organization in Sweden, including sales and account management, through our Retail Team Lead and local teams. You’ll also work closely with the Wolt Global Retail team to ensure alignment and success with our Nordic and international retail accounts playing a key role in how we scale our partnerships regionally.
Working cross-functionally with other members of the Swedish Merchant team, as well as marketing, operations, and product, you’ll shape how Wolt continues to expand beyond food delivery and build the next phase of our growth story
Day-to-day in this role you’ll:
- Set and drive Wolt’s retail strategy for the Swedish market ensuring scalable, sustainable growth and a competitive, diverse retail portfolio.
- Lead and develop the retail organization, including sales and account management teams, through strong coaching and strategic direction.
- Own commercial growth and partner success building strong relationships with leading retail chains and local stores while expanding into new categories.
- Collaborate closely with the Wolt Global Retail team to align strategy and ensure success across Nordic and international key accounts.
- Work cross-functionally with the Swedish leadership team to align retail initiatives with national priorities and operational excellence.
- Leverage data and market insights to identify opportunities, guide decision-making, and optimize pricing, commissions, and category focus.
- Partner with marketing and operations to create impactful joint campaigns and scalable programs that strengthen Wolt’s retail presence.
- Foster a high-performing, collaborative culture empowering teams to deliver best-in-class results and live Wolt’s values every day.
- Actively contribute as a member of the Swedish Leadership Team to the overall well-being, culture, and strategic direction of the organization.
Our humble expectations
- Proven experience in leading large commercial or retail organizations with end-to-end ownership of strategy, growth, and P&L.
- Strong background and proven track record in FMCG, retail, or e-commerce, with a deep understanding of how brands and retailers operate.
- Strategic and analytical mindset paired with hands-on commercial execution.
- Excellent leadership and stakeholder management skills, able to inspire teams and influence across functions and senior levels.
- Ability to take the "elevator" from strategic to operational/tactical levels on daily basis, not afraid of getting your hands dirty
- Comfortable collaborating cross-functionally and internationally ensuring alignment between local priorities and global strategy.
- Passion for building teams, partnerships, and long-term business impact in a fast-paced, entrepreneurial environment
What we offer
- A fast-growing tech company with many career opportunities both locally and globally.
- A competitive compensation package including fixed salary, equity and other competitive employment benefits.
- Dynamic team with flat hierarchies and a great atmosphere.
- Modern brand new office facilities in Hagastaden (Torsplan), Stockholm.
- Employee discount on Wolt orders, free drinks, coffee, and fruits in the office.
- Flexible working model (hybrid working from home and office)
- Lots of learning and growth in a globally scaling tech company.
Next steps
So if you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then get the conversation going. We will review applications on an on-going basis, so please apply today!
Please note that we do not accept applications coming through email due to GDPR.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead
We drive Wolt’s growth
We’re the ones who build relationships with all the businesses on the Wolt platform. That means every single merchant from restaurants, retailers and grocers to B2B partners and corporations – we do everything we can to help their businesses thrive.
The delivery of (almost) everything
At Wolt, we create technology that brings joy, simplicity, and earnings to the neighborhoods of the world.
In 2015 we started with delivery of restaurant food. Now we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. To get there, we need brilliant salespeople to help with the ‘everything’ part.
Our culture
At Wolt, you’ll learn more, build more, and ship more than in most other companies.
You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.
“There are huge opportunities to build a career in Sales at Wolt, and here it doesn’t take ages to get promoted and gain new responsibilities if you do a great job in your role. It’s motivating and engaging."
- Nicolas, Sales Team Lead