Regional Manager, Strategy & Operations

As Regional Manager, Consumer, you are responsible for driving capital efficient growth by improving our consumer experience by focusing on Loyalty and Pricing & Incentives within Wolt’s South region. Your focus will be to execute, track and monitor initiatives to improve our consumer engagement, making our users come back to our platform again and again, excited with the service and experience they have with Wolt. This role requires a perfect mix of analytical mindset and creative thinking.

Reporting to the Regional Head of Consumer and being part of a 2-3 people team, you will play a key role driving our consumer success within your region, working closely together with various other stakeholders, especially in Marketing, Merchant team as well as broader Global Consumer team. 

What you'll be doing

• Own the regional strategy for: i) Wolt+, Wolt’s subscription program and ii) Consumer Pricing
• You will own the performance of our Wolt+ subscription program on a regional level, driving growth and profitability initiatives. Optimize the value proposition through areas such as benefits, partnerships, pricing, merchant portfolio. Define the right benefits, program manage exclusive promotions campaigns, understand the value proposition of the competition and make our program shine for our users!
• Ensure our Consumer Pricing is optimized to drive capital efficient growth, by understanding price sensitivities as well as test hypotheses to run with the central pricing team. 

Our humble expectations

• Master’s or Bachelor's degree in business, marketing, data science, or a related field.
• 4-8 years of previous experience in consumer business, product operations, growth, marketing, or management consulting.
• Strong analytical skills with the ability to analyze and interpret data to inform decisions; SQL knowledge is a plus.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.
• Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.
• Experience with data visualization tools such as Tableau, Looker, or Power BI is a plus.

Compensation & Benefits for Poland

The salary range for this role is 13 678 PLN – 17 098 PLN monthly. The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

This position is not eligible for consideration for an equity/RSU grant.

Benefits

• Health Insurance:
  • Comprehensive medical coverage through Medicover’s Zdrowie Premium plan, offering specialist consultations, diagnostics, and routine check-ups for just PLN 1 per month.
  • Participation is voluntary, with the option to extend coverage to family members for PLN 255.45 per month.
• Employee Capital Plans (PPK):
  • Long-term savings program managed by Nationale-Nederlanden, helping employees build financial security for the future.
  • Funded by monthly contributions of 2% from the employee and 1.5% from Wolt, with automatic enrollment for eligible employees under 55.
• MyBenefit Cafeteria:
  • Monthly allowance of 106 points (1 point = 1 PLN) to spend on benefits like fitness or wellness passes, shopping vouchers, cinema tickets, or other discounts.
• MultiSport Card:
  • Fitness benefit available through the MyBenefit Cafeteria platform, offering access to thousands of gyms, pools, and sports facilities across Poland.
  • Employees have the option to select the card most suitable for their needs.
  • Options:
    • MultiSport Light: 0.00 PLN employee cost & 74.00 PLN cafeteria deduction
    • MultiSport Classic: 0.00 PLN employee cost & 101.00 PLN cafeteria point deduction
    • MultiSport Plus: 30.00 PLN employee cost & 101.00 PLN cafeteria point deduction
• Annual Leave:
  • Take time to rest, recharge, and do what matters most. Your annual leave may vary depending on your role or contract, but everyone gets plenty of time to unwind and find balance.
  • The accrual of vacation days is determined by the terms of your employment contract.
  • Full-time employees are entitled to 26 vacation days per holiday year, regardless of their employment history.
• Birthday Day Off:
  • One extra paid day off each year to celebrate your birthday, available to all employees.
  • Can be taken within seven days of your birthday (or later within the settlement period) as a full day off, no carry-over or cash equivalent.
• Employee Assistance Program (EAP):
  • A trusted, confidential way to access professional support whenever you need it.
  • Our EAP provides immediate, confidential access to professional support for you and your family.
  • 24/7 counselling by phone, video, or chat.
  • Available in multiple languages across all markets.
  • Guidance on work, family, finances, and wellbeing.
  • Free of charge for all employees and their dependents.
• Cuckoo Wellbeing Platform:
  • A simple and engaging way to boost wellbeing and productivity every day.
  • Cuckoo encourages short, energising movement breaks that fit naturally into your workday.
  • It helps you build lasting healthy habits, supporting focus, energy, and overall wellbeing.
• Wolt Credits
  • When you order home delivery through Wolt, you’ll get more than just great food you earn Wolt Credit!
  • Earn 15% back in Wolt Credits on every home delivery order.
  • Credits appear automatically after your delivery is completed.
  • Use them toward future orders, they apply until used or expired.
  • Credits are based on the amount you pay, with caps applied per order.
• Global Parental Leave
  • At a Glance: Our Global Parental Leave policy reflects Wolt’s commitment to openness, equality, and inclusion ensuring all parents can take meaningful time with their families, no matter where they work.
  • Wolt tops up statutory provisions where needed to provide the equivalent of 100% pay for up to 16 weeks of paid leave.
  • Available to all permanent employees after 12+ months service.
  • Can be taken any time until your child turns 3.
  • Applies equally across all markets, genders, parents, and family structures.

Wherever you join Wolt, you’ll have access to benefits that are fair, inclusive, and meaningful designed to support your wellbeing, your family, and your future.