Anti-Money Laundering (AML) Specialist

What do you get by putting together a team full of great communicators interested in exploring the intricate world of technology and making a positive impact both at Wolt and in the cities that Wolt operates in? None other than our very own Tech Support Team, a team that plays an incredibly important role as the bridge between our operations and product teams. Today we’re already over 30 people and now we’re looking to add one more person to our Anti-Money Laundering (AML) Team in Israel! 

How does this role tie into the Tech Support Team you may ask? Well, the AML Specialist is a relatively new addition to the Tech Support Team drawing inspiration from tireless work the team has done against fraudulent activity across our platforms. This team is closely linked to Tech Support’s mission to connect engineering and operations teams and create sensible, scalable processes around payment operations and fraud investigations. The Tech Support team has been the trailblazer of managing fraud prevention from an operational perspective ever since 2020 and it is a great pleasure to continue this noble effort through this new and more specialized position.

Specifically, an AML Specialist plays a crucial role in ensuring the safety of Wolt and Wolt’s customer’s financial integrity by collecting and assessing customer data, monitoring and analyzing financial transactions and sanctions exposure in order to identify and prevent potential financial crime activities, such as money laundering and terrorism financing

Probably one of the most exciting parts about this is that you’ll be joining a newly established team with various learning opportunities and possibility to have an impact on Wolt’s future AML operations! The primary responsibility of the AML Specialist is to assess customer transactions and profiles, conduct investigations, and ensure compliance with relevant regulations and internal policies.

As for the daily tasks themselves, they consist of Transaction Monitoring, FIU Reporting, Sanction & PEP Screening and Know Your Customer functions. The tasks are rotational and are covered by all team members based on workload and urgency on the functions. Because of this, the role gives a 360-degree view to different operative AML tasks during customer relationship's lifecycle.

Lastly, as part of this role, you will be expected to provide support and guidance to Wolt’s Customer Support teams when there's a need to further review FinCrime related customer cases.

The team oversees the below key responsibilities which are shared amongst the team members - don’t worry, you don’t have to master everything below! But here are the items and responsibilities you’d be working with:

Transaction Monitoring:

• Utilize specific internal and external tools to monitor and analyze financial transactions for unusual or suspicious activity.
• Review alerts generated by the monitoring systems and conduct in-depth investigations into potentially suspicious transactions.

Investigation and Analysis:

• Conduct thorough investigations into flagged transactions to determine the legitimacy of the activity.
• Analyze customer accounts, transaction patterns, and other relevant data to identify potential financial crime risks.
• Collaborate with other stakeholders, such as legal and compliance, to gather additional information for investigations.
• Provide recommendations for risk mitigation and enhanced due diligence when necessary.

Suspicious Activity/Transaction Reporting:

• Report suspicious activity to Wolt’s internal FinCrime team and when necessary prepare and file external Suspicious Activity Reports to applicable local Financial Intelligence Units (FIU).
• Ensure accurate and timely reporting in compliance with regulatory requirements.

Compliance and Documentation:

• Ensure compliance with internal policies and external regulatory requirements.
• Maintain detailed records of investigations, findings, and actions taken.

Know Your Customer:

• Perform high quality Customer Due Diligence on High Risk customer profiles in accordance with KYC requirements
• Contribute to improve KYC data quality on Merchant profiles across Wolt by assisting local markets in Merchant onboarding related questions
• Conduct quality review on KYC profiles
• Workflow management of Ongoing Due Diligence by creating and monitoring batches, collecting missing or insufficient data, delegate case handling to local teams. 
• Ensure business is not conducted with sanctioned entities or individuals

Collaboration:

• Work closely with other AML Process Specialists, Wolt’s FinCrime team, and relevant stakeholders to share information and insights.
• Participate in cross-functional teams to enhance AML processes and procedures.

📍This role is primarily remote, but you can either work from the local Wolt office in your Wolt country or fully remotely from your home. Please note that this position does not include relocation to Israel and in order for you to be considered for this role, you should already be based in Israel.

Qualifications:

👉 Bachelor's degree or other relevant experience in finance, business, economics, or a related field

👉 Strong analytical and investigative skills

👉 Attention to detail and ability to work independently

👉 Excellent communication and report-writing skills in English and Hebrew

👉 Ability to adapt and learn new procedures

👉 If applying internally, at least 6 months of work experience at Wolt

👉 Knowledge of AML laws, regulations, and industry best practices is seen as a plus, but is not a hard requirement

In other words, since the AML Specialist plays a critical role in maintaining the integrity of the organization's financial systems and ensuring compliance with anti-money laundering regulations, the position requires a combination of analytical skills, industry knowledge, and a commitment to upholding ethical and legal standards.

Additional information

We'll close the position as soon as we find the right person, so please make sure to apply as soon as you realize you really, really want to join us!