As a Support Associate you will be helping to provide the best customer support for Wolt Globally! If you are creative, like moving fast and thrive when you need to figure out what to do rather than wait to be told what to do, then do apply today.
What you'll be doing
- Handling customer and courier support together with the team in shifts.
- Developing our support function together with the team.
- Helping with other things that pop up, like providing support for our restaurant partners.
- You preferably have experience in customer support or customer service.
- Multitasking is your strong suit and you’re prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritize.
- You are tech savvy and a quick learner.
- It is a shift-based role, so you are able to work during mornings, evenings, nights, and weekends - we are open 24/7 (night shift transportation from the office will be provided by us).
- You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment.
- You are able to speak and write fluently both in English and Georgian.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then apply today!
The first step in our application process is to answer the few questions below.
Please note that using Google or ChatGPT in your answers is not permitted - we hope to see your own personal touch in your responses. :)