もしかしてあなたは未来の...  

Workforce Management Regional Scheduling Lead - Central

Support

Budapest, Hungary

正社員

今すぐ応募
//images.ctfassets.net/et5i6t44yqqw/6y8HiCCTXczbLsFEe7ZirP/32ae45a4dc66f272bc5eed471f6bc978/rocket-yuho-sideways-cropped.png

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

What you’ll be doing

You’ll lead a team of 5–8 schedulers responsible for managing scheduling routines across 6–9 countries. With support from a Global Scheduling Lead and close collaboration with Planning and Intraday teams, you’ll drive scheduling strategy and excellence across regions.

Day-to-day in this role you’ll:

  • Lead, mentor and grow your team through the WFM Career Map.
  • Set and execute the scheduling strategy for the upcoming quarter.
  • Design scalable scheduling routines and spot global replication opportunities.
  • Optimise coverage through forecast analysis and scenario modelling.
  • Identify and implement process improvements and automations across WFM.
  • Co-own OKR target setting and build ad-hoc forecasts for exceptional events.

Our humble expectations

  • 2+ years of people leadership or 1+ year of leadership in a WFM role, preferably in a contact centre.
  • Proven experience in scheduling, forecasting, capacity planning, and real-time management.
  • Independent problem-solver who thrives in ambiguity.
  • Strong stakeholder management and communication skills.
  • Proactive, strategic thinker with a data-driven mindset.
  • Proficient in BI tools like Looker and advanced in Excel/Spreadsheets.
  • Fluency in English
  • You are willing to pass your knowledge on others and eager to learn

Next steps

Sounds like the perfect fit? We can’t wait to meet you. Apply now and let’s shape the future of WFM together!

Slovakia Pay Range:
€2.493—€3.561 EUR

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

今すぐ応募

今すぐ応募

基本情報

Wolt Recruitment Privacy Statement *

Please review the Wolt Recruitment Privacy Statement and acknowledge.

追加情報

Wolt - Self-Identification Survey

To ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don't feel comfortable answering any question, you can select “I don't want to answer.”

Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.

By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.

添付ファイル *

職務経歴書と履歴書（英語を必要とするポジションに応募する際は英文のResume）をPDF書式にてご提出をお願いいたします。