も⁠し⁠か⁠し⁠て⁠あ⁠な⁠た⁠は未⁠来⁠の⁠.⁠.⁠.  

Support Associate (part-time)

Support

Oslo, Norway

パ⁠ー⁠ト⁠タ⁠イ⁠ム

今⁠す⁠ぐ応⁠募

あ⁠り⁠が⁠とう⁠ご⁠ざ⁠い⁠ま⁠す⁠!

We’ve sent you a reminder to apply for this role. We can’t wait to see your application!

あ⁠り⁠が⁠とう⁠ご⁠ざ⁠い⁠ま⁠す⁠!

You’ll be notified when a suitable role becomes available.

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About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 

We are looking for part-time (10h/week) Support Associates to join our support team in Oslo. 🤩

What you’ll be doing

  • Supporting our customers, courier partners and venues via live chat, email and phone 
  • Ensuring that the delivery operations run smoothly
  • Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

  • You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • You can work in flexible shifts across weekday evenings and weekends - our support is open seven days a week
  • You can work from our office at Kongens gate 4, 0153 Oslo - we don't provide possibilities to work remotely
  • You are fluent in Norwegian language and you have professional working proficiency in English

What you’ll get by joining us

  • Wolt credits cashback benefit
  • Visma Advantage Benefits Program 
  • Employee assistance program 
  • Wolt-wide training programs 
  • Fruits and drinks at the office

We will be reviewing applications on an on-going basis, so send through your application in English along with your CV as soon as possible! 💙

❗️Please note that using ChatGPT or another AI tool in your application questions is not permitted. We want to see your own personal touch and tone of voice in your responses❗️

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

今⁠す⁠ぐ応⁠募

基⁠本⁠情⁠報

Tell us in Norwegian how you define excellent customer service and why you would be our next support superstar?  *
Tell us in English how you would respond to the following message on our chat from a courier partner. Please write your exact message to Ben in English. "Hi, this is Ben! I just fell over with my bike and have an ongoing delivery with food in my bag. Please help me solve this situation!" *
Please tell us about your working availability - when are you available and do you have any availability restrictions? *
Do you have fluent Norwegian skills both in both written and spoken form of communication?  *
Do you have professional level skills in English in both written and spoken form of communication?  *
Are you located in Norway and willing to work from the Oslo office?  *
Do you have a valid right to work in Norway?  *
Wolt Recruitment Privacy Statement *

Please review the Wolt Recruitment Privacy Statement and acknowledge.

追⁠加⁠情⁠報

Wolt - Self-Identification Survey

To ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don't feel comfortable answering any question, you can select “I don't want to answer.”

Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.

By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.

添⁠付フ⁠ァ⁠イ⁠ル *

職⁠務⁠経⁠歴⁠書⁠と履⁠歴⁠書(⁠英⁠語⁠を必⁠要⁠とす⁠るポ⁠ジ⁠シ⁠ョ⁠ン⁠に応⁠募⁠す⁠る際⁠は英⁠文⁠のR⁠e⁠s⁠u⁠m⁠e⁠)⁠をP⁠D⁠F書⁠式⁠に⁠て⁠ご提⁠出⁠を⁠お願⁠い⁠い⁠た⁠し⁠ま⁠す⁠。

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