も⁠し⁠か⁠し⁠て⁠あ⁠な⁠た⁠は未⁠来⁠の⁠.⁠.⁠.  

Latvian Speaking Support Associate (part-time)

Riga, Latvia

パ⁠ー⁠ト⁠タ⁠イ⁠ム

今⁠す⁠ぐ応⁠募

あ⁠り⁠が⁠とう⁠ご⁠ざ⁠い⁠ま⁠す⁠!

こ⁠の求⁠人⁠に応⁠募⁠す⁠る⁠た⁠め⁠のリ⁠マ⁠イ⁠ン⁠ダ⁠ー⁠を⁠お送⁠り⁠し⁠ま⁠し⁠た⁠。皆⁠様⁠の応⁠募⁠を心⁠よ⁠り⁠お待⁠ち⁠し⁠て⁠お⁠り⁠ま⁠す。⁠

あ⁠り⁠が⁠とう⁠ご⁠ざ⁠い⁠ま⁠す⁠!

あ⁠な⁠た⁠に適⁠し⁠た求⁠人⁠が掲⁠載⁠さ⁠れ⁠た際⁠に通⁠知⁠し⁠ま⁠す⁠。

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About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for part-time (min 20h/week) Support Associates to join our Support team in Riga!

What you’ll be doing

  • Supporting our customers, courier partners and venues via live chat and phone 
  • Ensuring that the delivery operations run smoothly
  • Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

  • You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • This part-time role is specifically for evening shifts between 18:00-22:00 five days a week and requires you to be able to work on weekends.
  • This position is fully on-site - we expect you to be able to work from the office from Monday to Friday, with an option to work remotely from home on the weekends. Our office is located in the center of Riga.
  • You are fluent in Latvian and have professional working proficiency in English

What you’ll get by joining us

  • Wolt credits cashback benefit
  • Employee assistance program
  • Wolt-wide training programs
  • Yearly team budgets
  • Coffee and snacks at the office 

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙 Please submit your application in English!

The starting salary for this role is 8.79€/h gross (during probation) and 10.27€ after the probation period

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

今⁠す⁠ぐ応⁠募

基⁠本⁠情⁠報

Wolt Recruitment Privacy Statement *

Please review the Wolt Recruitment Privacy Statement and acknowledge.

What would make you a good addition to our team? *
Are you available to work flexibly during our working hours (our support is open seven days a week from 8 AM to 10 PM)? Please select all the times you are available from the options below! *
"Hey! This is Tom from Antonio's Pizzeria. I gave the wrong order to the courier by accident; the order number 498 for Viktorija is still here. What can we do in this situation? *

Please respond to this hypothetical request from the customer/vendor above. 
Write your responses in English. 
Using ChatGPT/other services is strictly forbidden - please use your own words.

"Sveiki, šeit kurjers Pēteris. Esmu ieradies uz klienta norādīto adresi, bet nevaru sazināties ar klientu ne telefoniski, ne arī piezvanot pie durvīm. Nezinu, ko tagad darīt, vai varat man palīdzēt atrast klientu? Man somā ir vēl cits pasūtījums..." *

Please respond to this hypothetical request from the customer/vendor above. 
Write your responses in Latvian. 

Using ChatGPT/other services is strictly forbidden - please use your own words.

"Sveiki, es pasūtīju 30cm picu, bet, kad to saņēmu, uzreiz pamanīju, ka tā ir pārāk maza. Man ir foto ar lineālu, kurā redzams, ka picas diametrs ir tikai 26cm. Lūdzu, atrisiniet šo situāciju pēc iespējas ātrāk, jo es samaksāju par 30cm picu!"  *

Please respond to this hypothetical request from the customer/vendor above. 
Write your responses in Latvian. 

Using ChatGPT/other services is strictly forbidden - please use your own words.

"Es atradu matu savā ēdienā! Cik pretīgi!! Es vairs nekad nepasūtīšu no Wolt un par to pastāstīšu visiem sociālajos tīklos!!" *

Please respond to this hypothetical request from the customer/vendor above. 
Write your responses in Latvian. 

Using ChatGPT/other services is strictly forbidden - please use your own words.

追⁠加⁠情⁠報

Wolt - Self-Identification Survey

To ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don't feel comfortable answering any question, you can select “I don't want to answer.”

Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.

By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.

添⁠付フ⁠ァ⁠イ⁠ル

職⁠務⁠経⁠歴⁠書⁠と履⁠歴⁠書(⁠英⁠語⁠を必⁠要⁠とす⁠るポ⁠ジ⁠シ⁠ョ⁠ン⁠に応⁠募⁠す⁠る際⁠は英⁠文⁠のR⁠e⁠s⁠u⁠m⁠e⁠)⁠をP⁠D⁠F書⁠式⁠に⁠て⁠ご提⁠出⁠を⁠お願⁠い⁠い⁠た⁠し⁠ま⁠す⁠。