もしかしてあなたは未来の... Sales Trainer (w/m/d)
セールス & マーチャント オペレーションズ
Berlin, Germany
Full-time
Wolt is a Helsinki-based technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to you.
We launched our service in Germany in August 2020 and have experienced rapid development in the market over the past years. We are now working with several thousand restaurant partners across Berlin, Munich, Frankfurt, Cologne, Hanover, Düsseldorf & Hamburg, and are expanding further into new cities, regions, and business verticals.
We are seeking a motivated and dynamic Sales Trainer to join our team and drive our sales efforts to new heights.
Role Overview:
As a Sales Trainer at Wolt, you will play a pivotal role in equipping our sales teams with the tools, resources, and training needed to excel in their roles. You will work closely with cross-functional teams, including onboarding, HQ teams, Expansions, Sales S&O, and merchant services to enhance the effectiveness of our sales strategies and drive selection growth. The ideal candidate is a strategic thinker, a skilled communicator, and a mentor who can develop the skills of our sales professionals.
What you will be doing:
- Develop and implement sales enablement programs, including training materials, playbooks, and resources.
- Design and deliver engaging sales training sessions to equip the sales team with product knowledge, sales techniques, and objection handling.
- Analyze sales data and market trends to identify areas for improvement and create targeted sales training initiatives.
- Collaborate with Sales Managers to understand team needs and tailor training and resources accordingly.
- Work with Merchant Services to ensure a seamless transition from sales to onboarding and support phases.
- Maintain a library of sales collateral, case studies, and success stories to support the sales process.
- Provide ongoing coaching and support to the sales team, helping them overcome challenges and enhance performance.
- Monitor the effectiveness of sales trainings programs and make data-driven adjustments to improve outcomes.
- Establish effective communication with Onboarding & Support Team Leads for a holistic approach to customer success.
Our humble expectations:
- Fluent in German and good English skills.
- Proven success in a sales role, with at least 3 years of experience, including experience in sales enablement or training.
- Strong understanding of sales techniques, negotiation strategies, and customer relationship management.
- Excellent communication and interpersonal skills, with the ability to convey complex concepts in a clear and engaging manner.
- Data-driven mindset with the ability to analyze sales metrics and identify areas for improvement.
- Experience in designing and delivering sales training programs and materials.
- Proficiency in using CRM software and sales analytics tools.
Some of our benefits:
- Cool office in the heart of Berlin
- Independent work in a dynamic, international team
- A fast-growing tech company with many career opportunities
- Discount on Wolt orders
- Modern work equipment
- Various soft drinks, coffee and fruits in the office
- Urban Sports Club membership subsidy
- Deutschland ticket subsidy
- Weekly all-hands meetings and regular team events
- Flexible working hours policy + 30 days of paid vacation
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