Are you a service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest growing companies interest you? If so, then we'd love to chat!
Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.
As we are growing rapidly, we need Sales Support Associates to support growing Wolt’s restaurant portfolio by assisting our Restaurant Sales Managers in administrative tasks both online and with clients over the phone.
What you'll be doing
- Ensuring our portfolio of stores reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
- Successfully onboarding venues onto the Wolt platform and ensuring optimal access at necessary times
- Managing of our stores by identifying, training and keeping them up to speed with any urgent cases
- Developing our stores and their business by using our collected user data
- Be responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand
- Share best practices amongst onboarding team
What We Offer
- Independent work in a dynamic, international team
- Hybrid working
- Discount on Wolt orders
- Modern work equipment
- University degree in business or a related field
- Excellent interpersonal skills - you will be working with a lot of different people
- Experience within account management, customer support or administration
- Structured, detailed and service-oriented
- Fluent in Greek & able to work in English
- High interest towards analytics is a plus
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!