The Onboarding Associate works in close cooperation with the Partnership Managers as well as Restaurant and Retail Development teams to help our restaurant and retail partners maximize their opportunity for success.
The Onboarding Associate is responsible for assisting our restaurant and retail partners in onboarding their venues, ensuring their menus are updated on the platform and offering general day-to-day support.
- Onboarding venues into Wolt’s Platform. This includes contracts, photography, menu, translation and Wolt app training.
- Building relationships with our restaurant and retail partners by training them on using our systems and keeping them up to speed on any updates
- Ensuring our portfolio of restaurants and retail shops reach the highest Wolt service standards by conducting frequent quality and satisfaction checks
- Developing our restaurant and retail partners and their business by using our collected user data
- Being responsible for our menu-platform always being up to date with the text and visuals that reflect the Wolt brand
- Managing equipment inventory
- Technical ability and logical thinking with an aesthetic sense
- Excellent interpersonal skills with the ability to adapt tone to suit the audience
- Structured, detailed and service oriented
- Fluent in Kazakh, Russian and English
- Strong time management skills with efficient task prioritization
- Located in Almaty
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!