Support Associate

⭐ Join Wolt as a Support Associate in Georgia! ⭐

Are you a natural communicator? Do you enjoy solving problems and helping people? Ready to jump into a fast-moving role where every day feels different? If your answer is yes - keep reading! 🤩

We're on the lookout for full-time (40 hrs/week) Support Associates to join our amazing Georgian Support team in Tbilisi. As part of our in-country support crew, you’ll play a key role in keeping our local operations running smoothly and ensuring our customers, courier partners, and venues get world-class support.

💙 What You'll Be Doing

• Helping customers, courier partners, and venues through live chat and phone
  
  
• Making sure delivery operations run efficiently and seamlessly
  
  
• Collaborating with the support team and other Wolt teams to improve our support processes
  
  

🌟 What We’re Looking For

You don’t need any previous customer service experience to apply - we’ll teach you everything you need! If you have experience, that’s great too. What matters most is your attitude and willingness to learn.

Our ideal match:

• Strong communication skills and a friendly, personal approach
  
  
• Fast learner who thrives in a dynamic, fast-paced environment
  
  
• Comfortable multitasking and staying calm under pressure
  
  
• Ability to work shifts - mornings, evenings, nights, and weekends (we operate 24/7!)
  
  
• Fluent in Georgian, with professional working proficiency in English
  
  

🎁 What You’ll Get by Joining Us

• Medical insurance
  
  
• 24 paid vacation days 🌴
  
  
• Wolt credits cashback benefit
  
  
• Sports discounts 🚴
  
  
• Access to Wolt-wide training programs
  
  
• Fruits and drinks at the office 🍎🥤
  
  
• A chance to grow your career in a high-growth, high-energy environment 📈
  
  

🚀 Ready to Apply?

If you’re excited to join a fast-growing company, take ownership, and work with an ambitious, supportive team -  we’d love to hear from you!

👉 You don’t need to upload a CV - just apply online below.
We review applications on a rolling basis, so don’t wait! 💙

Please note: We’d love to hear your authentic voice. Using Google or ChatGPT in your responses is not permitted. 😊