Hey, you look like you might be our new  Regional HR Operations Specialist - Croatia

People & Talent

Zagreb, Croatia


Are you a People / HR operations professional with a genuine interest in high-growth companies? Are you excited at the prospect of building and scaling a local and regional HR function in a truly global tech organization? If this sounds like you, then we’d love to chat!

Role background

Wolt is a Finnish technology company founded in 2014 with a mission to transform the way people can order food from restaurants. Wolt has since grown rapidly and becomes a global company, currently operating in 23 countries and over 300+ cities across EMEA, servicing 20M registered users - and this is only the beginning. In Croatia alone, we’re now an organization of nearly 100 dedicated Wolters - and we’re still only just getting started.

The People team at Wolt currently consists of about 140 HR and Talent Acquisition professionals located around the countries we operate in. To reach our next exciting stage of growth plans, we are now expanding our People team and looking for an HR professional to help build our HR operation in Croatia and contribute to the HR function across the Region South (Serbia, Croatia, Slovenia).  We’re on an incredible journey right now to rapidly transform our HR service and scale our team even further in the region and globally. That makes now the very best time to join our HR Team! So, come and play your part in the HR success story at Wolt!

As our Regional HR Operations Specialist you will have holistic ownership of our entire employee lifecycle at Croatia offices and support HR operations in Croatia, Serbia and Slovenia. Your central focus will be to quickly audit and build on the core HR foundations that are already in place and take our HR service delivery to the next level. You’ll do that for both our core business and our newly-launched vertical, Wolt Market.

What you'll be doing

  • Full employee lifecycle support, from onboarding to offboarding and everything in between.
  • Supporting our managers and teammates in the region with all of their HR and people-related enquiries: policies, time-offs, benefits, compensation and other questions.
  • HR system updates (we use Workday), and associated employee data quality management.
  • Maintaining employee and payroll data and ensuring that accurate monthly payroll input data is produced on time.
  • Supporting in the writing and maintenance of people policies, manager guides and training sessions for team leads.
  • Drafting and advising on local benefits, HR legal and compensation related matters
  • Working closely with our local partners, e.g. payroll and legal, to ensure that HR operations in your functions are running smoothly and compliantly.
  • Driving a positive employee relations culture
  • Supporting and developing any other HR processes and practices in the South Region in close partnership with the Regional People Partner for the South Region.
  • Ensuring general HR compliance and managing employee relations cases.

Our humble expectations

  • A solid generalist/HR Business Partnership background ideally in a multi-country, global environment.
  • Good working knowledge of the Croatia legal landscape and statutory requirements when it comes to employment legislation. Similar knowledge of other countries in the South Region is considered an advantage.
  • You have previously worked closely with Workday (or other HR systems), people policies (creation and maintenance), and compensation and benefits-related topics.
  • You have hands-on experience with the payroll cycle.
  • You have a strong understanding of all the core HR processes, with a view of what works and what doesn’t.
  • We’re a tech company: passion and skill for tech and data are a must!
  • Strong communication skills, with full working fluency in English and Croatian.
  • A problem-solving and can-do attitude combined with networking skills, assertiveness, and the willingness to take initiative.
  • You work well in a team, and are completely comfortable collaborating remotely and dynamically using digital tools such as Slack and Zoom.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website.

If you have any further questions about the position before submitting an application, you can turn to:

Lukáš Takáč, Talent Acquisition Parner - l.takac@external.wolt.com

Apply now

Basic information

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You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

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    Product: Juan, Data - portrait
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