Hey, you look like you might be our new  Head of Communications

PR & Communications

Tokyo, Japan

Full-time

As the Head of Communications in Japan, you will play a critical role in driving the way we communicate about Wolt to the media, as well as our stakeholders, including courier and merchant partners. You will own communications for Wolt for all of Japan, create compelling local narratives that support our business in Japan, as well as react to ongoing opportunities. You will report to the VP of Comms & PR who is based at Wolt HQ in Helsinki, Finland. You will work most closely with the General Manager of Japan as well as the local marketing, sales and operations teams. You will also ensure that internal stakeholders stay updated about the Japanese business. You will be a key member in both the Central Communications and the team in Japan.

Responsibilities & Duties 

  • Plan and execute proactive communications efforts on both owned and earned (corporate) channels in Japan. 
  • Handle in-bound media requests. 
  • Spot opportunities for proactive PR.
  • Coach and advise local spokespeople for encounters with the media. 
  • Advise in social media strategy and at times handle posts and comments.
  • Coordinate information flow across our organization.
  • Provide expert advice and strategic counsel in crisis situations in Japan.
  • Develop great written materials (e.g. press releases, blog posts, Q&A’s, social media posts and more) for internal and external use. 
  • Continuously communicate with internal and external stakeholders.  
  • Own the relationship with the local external PR agencies. 
  • Build and maintain strong relationships with key media contacts
  • Act as a point-of-contact for media and event enquiries. 
  • Produce supportive assets as needed, for example by sourcing photographers or videographers. 
  • Project lead initiatives that strengthen our brand.

Our humble expectations

  • Experience in strategic communications, public and media relations, crisis communications and project management
  • 7+ years of experience in communications and PR at an agency or company
  • Fluent in Japanese and English. Other languages are a plus.
  • Stellar writing skills. 
  • Strategic and critical thinker & precise executor. 
  • Background in technology or delivery platforms is a plus. 
  • Great organizational skills.
  • High level of independent thinking and not afraid to take ownership.
  • Ability to occasionally travel abroad.

Next steps

If you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do (rather than wait to be told) – then apply today. 

What you’ll get by joining us

  • Opportunity to be part of building something exceptional, in an international environment
  • Lots of learning and growth in a globally scaling tech company
  • Competitive salary + long term incentive plan available

If you have any further questions about the position, you can turn to:
Roman Jagela, Talent Acquisition Partner - roman.jagela@external.wolt.com 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Apply now

Basic information

Attachments

You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

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