Global Quality Lead

(Default)

• Stralauer Allee 6, 10245 Berlin, Germany, Berlin, Germany

  Employees can work remotely

• Full-time

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with around 55,000 restaurant and retail partners as well as with around 125,000 courier partners across 23 countries and over 200 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We’ve also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors’ Choice, Wired named the company one of the “Hottest Startups in Europe,” Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

Job Description

Are you experienced in Quality Compliance and/or Quality Assurance? Do you have experience with implementing and leading Quality and Corporate Social Responsibility (CSR) processes in a global company? Are you looking for a challenge to be part of building a fast-growing, globally active company and define how we do things at Wolt? If this sounds like you, then we’d love to chat!

In Global Quality, we are looking for the ideal candidate to join our team and lead our Quality Compliance and Sustainability function. This position will be leading our Global Quality & Sustainability Audits program, performing and monitoring Risk Assessments for our Global Supply Chain, and ensuring continuous improvement of our Global QMS. You will work closely together with our teams in procurement and sustainability. 

In this role, you’ll get support from your awesome team, but with your experience, you are expected to be an amazing independent lead with an exceptional ability to execute every single day.

What you’ll be doing

• Implement and sustain the Global Supplier Qualification & Development Program.
• Lead Quality & Sustainability Audits with global suppliers.  
• Lead Product Safety / Product Compliance projects.  
• Implement and monitor Risk Assessments for the entire supply chain (for both quality & sustainability).
• Responsible for the continuous improvement of the Global QMS - Quality Management System.
• Support other Compliance, Performance, and Continuous Improvement activities.  
• Lead Education & Training initiatives. 
• Support human rights due diligence for the Global Supply Chain. 
• Work with the Global Quality Assurance Manager to monitor compliance & performance in the business, and establish and follow up on corrective action plans.
• Work with the Global Procurement team to implement and/or enhance existing systems and tools for supply chain risk. 
• Work with the Global Sustainability team to measure and report on supplier sustainability performance, including responding to relevant regulatory requirements.

• Bachelor’s degree related to engineering or business along with several years of experience in Quality Compliance and/or Quality Assurance. 
• Strong knowledge of ISO 9001:2015 (QMS), ISO 14001 (EMS), and ISO 45001 (OHS).
• Experience as a lead auditor. 
• You have strong procurement and supply chain experience, including driving supplier sustainability, across a variety of sectors (e.g. retail, apparel, IT, packaging, etc).  
• You have knowledge and experience working with third-party international social audit certifications such as Amfori’s BSCI. 
• You are aware of the evolving regulatory landscape as it relates to supply chain due diligence and environmental sustainability (beneficial to have). 

Soft Skills 

• You are a strong project manager with good stakeholder management across all levels.
• You have a strong will to make a difference and influence how we do things at Wolt.
• You have a hands-on mentality and you thrive in an environment that involves problem-solving and finding creative and innovative solutions.
• You have experience working in an international business environment. 
• You are fluent in English and eligible to work in the EU.
• You will be based in Berlin with annual travel activity of around 30 days.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

We will be reviewing applications on an ongoing basis, so if this sounds like an opportunity you want to pursue, apply today!

If you have any further questions about the position before submitting an application, you can turn to:

Orsi Kocsis Senior Talent Acquisition Partner:
orsolya.kocsis@wolt.com

Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!