Hey, you look like you might be our new ย Customer Service Representative

Support

Tirana, Albania

Full-time

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 

We are looking for full-time 40h/week Customer Service Representatives to join our Support team in Tirana, Albania!

What youโ€™ll be doing

  • Communicating with customers via live chat or over the phone using a Wolt tone of voice and adapting to the customers tone.
  • Ensuring that the delivery operations run smoothly
  • Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

  • You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • You can work in shifts in mornings, evenings and weekends, as well as public holidays - our support is open seven days a week
  • You are fluent in Albanian language and you have professional working proficiency in English
  • You are located in Tirana. 

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! ๐Ÿ’™

Apply now

Basic information

Attachments

You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

    Product: Juan, Data - portrait
    Portrait - pink background.jpg
    Portrait - green background.jpg
    Portrait - purple background.jpg
    Portrait - blue background.jpg
    Portrait.- neutral background.jpg
    Portrait - purple background.jpg
    Product: Juan, Data - portrait
    Portrait - pink background.jpg
    Portrait - green background.jpg
    Portrait - purple background.jpg
    Portrait - blue background.jpg
    Portrait.- neutral background.jpg
    Portrait - purple background.jpg