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Support Associate

Support

Tbilisi, Georgia

Full-time

Are you a team player with great communication skills? Do you enjoy working in a dynamic environment? If your answer is yes - then read further! 🤩

We are looking for full-time (min 40hrs/week) Support Associates to join our Georgian Support team in Tbilisi. In this role, you will be a part of our in-country support team, supporting the local Georgian operations.

What you'll be doing

Supporting our customers, courier partners and venues via live chat and phone
Ensuring that the delivery operations run smoothly
Developing our support function together with the support team as well as other teams within Wolt

Our humble expectations

You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
You can work in shifts in mornings, evenings, nights and weekends - our support is open seven days a week for 24 hours
You are fluent in Georgian language and you have professional working proficiency in English

What you’ll get by joining us

Medical insurance
24 days of working days vacation
Wolt credits cashback benefit
Sport discounts
Wolt-wide training programs
Team budgets per year
Fruits and drinks at the office.

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Please note that using Google or ChatGPT in your answers is not permitted - we hope to see your own personal touch in your responses. 😊

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

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Basic information

First Name *

Last Name *

Email *

Phone *

Wolt Recruitment Privacy Statement *

Please review the Wolt Recruitment Privacy Statement and acknowledge.

I understand that my personal data will be processed in accordance with Wolt’s recruitment privacy statement.

Why do you find Wolt and this position interesting? *

What is your level of English? * *

What is your level of Georgian? *

Do you or have you worked as a Courier Partner with Wolt? *

Yes

Have you been previously employed by Wolt? *

Yes

Location *

Additional information

Wolt - Self-Identification Survey

To ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don't feel comfortable answering any question, you can select “I don't want to answer.”

Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.

By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.

What's your age? *

Which gender do you most closely identify with? *

Are you a national of the country where you are applying to work? *

Attachments *

You're welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

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Support Associate

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